MerlAIon Advisory Pte Ltd is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the “PDPA”). This policy explains how we collect, use, disclose and protect personal data when you visit our website or interact with us.
1Organisation details
This policy applies to MerlAIon Advisory Pte Ltd (“MerlAIon”, “we”, “us” or “our”).
30 Bukit Batok Street 21, #15-04
Singapore 659636
Data protection enquiries: privacy@merlAIon.com
2Collection of personal data
We may collect personal data in the following ways.
a) Information you provide
When you submit our contact form, request information, or otherwise communicate with us, we may collect:
- Name
- Email address
- Phone number (if provided)
- Job title, organisation or company (if provided)
- Any other information contained in your message
b) Information collected automatically
When you access our website, we may collect:
- IP address
- Browser type and device information
- Date and time of access
- Pages visited and referring website
This information supports website functionality, performance monitoring and security.
3Purpose of collection
We collect and use personal data for purposes including:
- Responding to enquiries and requests
- Providing requested information or services
- Managing and developing business relationships
- Improving website performance and user experience
- Complying with legal and regulatory obligations
We will only collect, use or disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances.
4Consent
By providing personal data to us, you consent to its collection, use and disclosure for the purposes described in this policy. You may withdraw your consent at any time by contacting us. Withdrawing your consent may affect our ability to provide certain services or to respond to your requests.
5Disclosure of personal data
We do not sell personal data. Personal data may be disclosed to:
- Service providers supporting our IT systems, hosting, analytics or communications
- Professional advisers
- Government or regulatory authorities where required by law
All third parties are required to protect personal data in accordance with applicable data protection laws.
6Overseas transfers
As MerlAIon operates across Singapore, ASEAN and the wider Asia-Pacific, personal data may be transferred outside Singapore. Where this occurs, we take reasonable steps to ensure that the receiving organisation provides a standard of protection comparable to that required under the PDPA.
7Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8Protection of personal data
We implement reasonable security arrangements to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
9Access and correction
You may request:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
Requests should be submitted in writing to the contact details above. We may require verification of your identity before processing such requests.
10Cookies
Our website may use cookies or similar technologies to enhance your experience and to analyse website usage. You can manage your cookie preferences through your browser settings.
11Updates to this policy
We may update this Data Protection Policy from time to time. The latest version will always be available on this page.
For any questions about this policy or about how we handle your personal data, please contact us at privacy@merlAIon.com.